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What materials are your collars made of ?

Our collars are crafted using premium quality leather sourced from reputable suppliers. We prioritize durability, comfort, and elegance in every collar we create.

Are your collars adjustable ?

Yes, all our collars are designed to be adjustable to ensure a comfortable fit for different neck sizes. Each collar features adjustable buckles or snaps for ease of use and customization.

How do I clean and care formy collar ?

We recommend gently wiping your collar with a damp cloth to remove any dirt or stains. Avoid soaking the collar or using harsh chemicals, as this may damage the leather. After cleaning, allow the collar to air dry thoroughly before storage.

Can I personalize orcustomize my collar ?

Absolutely! We offer customization options for many of our collars, including engraving initials or adding unique embellishments.

Do you offer discreet packaging and shipping ?

Yes, we understand the importance of privacy and discretion. All orders are shipped in plain packaging without any branding or indication of the contents inside. Your privacy is our priority.

What is your return and exchange policy ?

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your collar, please contact us within 24-hours of receiving your order to initiate a return or exchange. For more information, read our refund policy page.

Are your collars suitable for beginners ?

Our collars are designed to cater to a wide range of experience evels, including beginners. We offer various styles and sizes to suit different preferences and comfort levels.

How can I contact customer support if I have more questions?

If you have any further questions or need assistance, please don't hesitate to reach out to our friendly customer support team. You can contact us via email at info@masterloveshop.com or through our website's contact form. We're here to help!